Troubleshooting and Maintenance

The analyzer has been designed to provide efficient and continuous service; however, certain maintenance procedures should be followed to obtain the best results over the longest period of time. When unexpected results occur, some common operational problems not indicated on the window and their respective causes and solutions are provided:

Log in to your customer portal to access error messages. Parts and accessories can be found online at www.Micromeritics.com.

Most operational problems are caused by the following:

  • Leaks (commonly around the sample tube O-ring at the analysis port)
  • Sample weighing errors
  • Use of too much analysis bath fluid in the dewar at the start of an analysis
  • Entry of incorrect system volume for analysis
 
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